FAQ

First, you'll need to login to your account by clicking "Sign In/Register" on the top pink bar. Once logged in, you will land on the Account Details page. Locate the "My Downloads" box on the left side of the page. Click it to go to the list of all of your previously downloadable purchases.

You may have missed our announcements for our new website. Please email us at info@picklepiedesigns.com and ask us to send you an account activation link for our new website.

Search for Pickle Pie in the Apple or Google Play Store. Download the app to watch our live sales or shop anytime.

If you have not shopped one of the sales before, you will need register. Type the word "register" as a comment. You will receive a pop-up box asking you to confirm your information. This only has to be done one time. When you wish to purchase the item that is presented type the word "sold & the number of the item". Example "Sold 105" This item will be added to your cart. Shopping through Facebook - you will receive a message or an email with the link to checkout. Shopping on the app, click on your cart to checkout.

When you are adding Fabric C and Part One it is very important to watch the placement of these two pieces. Align the fold of Fabric C above the placement lines. Next add part one overlapping fabric C by 1/2 inch. Do not overlap any more than that!

If you have an issue with your purchase, please contact us at info@picklepiedesigns.com. We will be happy to work with you on any issues. However, if your purchase was a digital product, we are unable to issue a refund. If you purchased a physical product that is defective, we will work with you to make it right.